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Material Bank is the fastest and most powerful way to search and sustainably sample design materials. Executing complex searches across hundreds of brands in seconds, architects and designers can find and order all the material samples they need in one place. Samples ordered by midnight (ET) are shipped carbon neutral in a single box and delivered by 10:30 AM the next day. The future of sampling is here.
Yes, Material Bank is free to use and place orders for approved design community members.
Design Professionals. Use your company-affiliated email address and an approval process will follow to verify your status as a qualifying architect, designer, or industry professional. To note: Registering with a public domain email address (such as Gmail, Yahoo, etc.), or a shared company email address (such as info@, designer@, etc.) will delay the approval process.
Manufacturers and Brand Reps. If you are a current brand partner or represent one or more brand partners, use your company-affiliated email address. To note: If you’re not a current brand partner and want to become one, you can learn more here.
Students and Faculty. Use your university-affiliated email address.
Millions of packages saved and counting. Consolidating samples into a single box saves excess packaging and eliminates waste. Since 2019, over four million packages have been saved by members ordering samples from Material Bank.
Sample Return Program. Focused entirely on circularity, we aim to reuse all returned samples. Material Bank has redistributed over 1.2 million samples since 2019. With returned samples that are damaged and cannot be reused, we have diverted over half a million pounds and counting of samples from sanitary landfills.
Climate Impact Program. A free, exclusive Material Bank program supporting firms on their sustainable design journey. Program partners gain access to firm-specific custom filters, sampling impact metrics, and customized digital tools to support sustainability education and material specification efforts. The program is available for firms with 10+ Material Bank members and requires minimal set-up and execution time.
Climate Pledge Signatory & Science Base Targets Initiative. Material Bank was approved and has committed to reaching net-zero carbon emissions by 2040, ten years ahead of the Paris Agreement’s goal of 2050.
Carbon Neutral Shipping. Since October 2020, we have been offsetting shipping emissions for 100% of sample packages shipped from our warehouse to your shipping address. We work with ACT Commodities to purchase verified carbon credits supporting projects in Canada, Turkey, and China. We also purchase carbon credits from ClearLoop, to support their solar farms in Jackson, Tennessee and Panola County, Mississippi.
Highly visual and unbiased search experience. Unlike other search tools, Material Bank's search is unbiased. Brand partners do not pay for ranking or placement, and materials displayed are the most relevant match to your search.
10M+ Creative Assets. With the launch of Inspiration, Material Bank’s proprietary discovery engine, there’s never been more searchable design images gathered and organized in a single A&D resource. Users can access 10M+ creative assets and sample what they see, harnessing Inspiration as a turn-key creative tool and launchpad for design exploration.
Boards provide organizational and collaboration tools for saving, tagging, viewing and sharing materials for your projects. You can add materials from our catalogue of hundreds of thousands of materials as well as upload your own images to enrich your board’s story. You can create custom tags, share your board with members and non-members alike and collaborate with colleagues who are Material Bank members for input and review. You can even export your material’s attributes. Once you’re ready, you can quickly sample your entire board, all in one box, overnight.
Try getting more specific with your search keywords. Be sure you’re taking full advantage of all filter options to hone your search results even further. If you’re still unable to find what you’re looking for, our support team is here to help walk you through your request and assist in getting you what you need. If you’re searching for a particular brand, product, or category that is not available on Material Bank, please contact us at support@materialbank.com or send a message via the “Chat/Help?” button at the lower right-hand corner of your screen.
Please contact our support team by clicking on the “Chat/Help?" button at the lower right-hand corner of your screen. We will be happy to transfer your Material Bank account to be used for projects with your new firm.
Limitations do exist for certain order quantities and materials. We ask our members to sample responsibly to protect from the negative environmental impact of unneeded sampling that results in both excess waste to landfills and excess carbon emissions from multiple shipments. If you’re unable to order a material due to site restrictions, please contact us at support@materialbank.com.
Visit the Order History page and select the “Cancel” button next to your recent order. To support overnight delivery, there is a short cancellation window of 15 minutes. If you miss the window to cancel online, please contact us at support@materialbank.com or send a message via the “Chat/Help?" button at the lower right-hand corner of your screen, and our team will do our best to catch it before it ships.
Yes, Brand Partners are sent your order details and contact information for reps to follow-up with you. This helps design professionals and brands easily connect on project needs.
We recommend that you contact a Brand Rep for these requests. They’ll be able to provide you with personalized support based upon your firm's specific needs. If you do not have an assigned Brand Rep for the brand you are interested in, please contact us at support@materialbank.com, and we will arrange an introduction for you.
The Material Bank team works hard to ensure product data is complete and accurate. We do strongly encourage you to perform your due diligence before making critical project decisions and suggest that you speak directly to your Brand Rep to verify product details before purchasing.
You can easily return what you no longer need. Just drop off your package at the nearest authorized FedEx drop-off location… it’s free!
Return packaging. You can consolidate samples ordered from Material Bank into any package that will keep the samples protected. We do not send out packaging specifically for sample return shipments. Any packaging that we send samples in can be used to ship samples back to Material Bank.
Consolidate returned samples. Material Bank eliminates excess waste by consolidating packages and reducing shipments. We ask you keep this in mind when returning what you no longer need. Please note: We only accept returned samples that were ordered from Material Bank.
Material Bank connects Brand Partners with 100,000+ (and growing) vetted design professionals who are actively working on projects in the United States and Canada. Learn more about joining Material Bank here.
Material Bank is suited for small, medium, and large material manufacturers looking to grow their business. We support brands that are interested in reaching A&D in both the commercial and residential space across categories such as Textile, Paint, Flooring, Wallcovering, Furniture, Architectural Products and more.
Our Brand Partners have the opportunity to connect directly with over 100,000+ members consisting of architects, designers that specialize in a wide-range of industries, including hospitality, workplace, real estate development, government, retail, healthcare, education, and residential. A&D firms are rapidly adopting Material Bank to discover, research, and sample materials, along with many corporate designers from well-known Fortune 500 companies.
Brands interested in joining Material Bank should contact us at sales@materialbank.com.
Material Bank’s Inbox keeps all of your communications in one place. Designers can easily reach the right brand reps when they need them, and reps enjoy a simpler way of managing their follow ups with designers. You’ll also find a "Contact Rep" button on product detail pages and your order history page making it simple to send a message to your Rep.
Open the Inbox & Rep Directory from your account menu or by clicking the message icon on the navigation bar. Search and filter for brand reps by using the search bar or selecting a letter from the ABC menu. From there, you can choose "All," "Assigned," or "Favorites."
You’re automatically matched to your regional brand rep for each brand based on your profile address. To change your Assigned Rep, go to the Inbox & Rep Directory, search for your desired brand rep, open their profile page, and select "Set as Assigned."
Assigned Reps are auto assigned based upon your account location and might not always align with your preferences or existing relationships. We suggest reviewing your Assigned Reps in the Inbox & Rep Directory to ensure you are connected to the brand rep you work with most frequently.
Material Bank ships all orders to you for free, using either FedEx priority overnight or ground service, depending on your timing needs.
FedEx PRIORITY OVERNIGHT shipping schedule:
• Monday through Friday by midnight (ET) orders - deliver the next business day by 10:30 AM.
• Saturday before 8 PM (ET) orders - deliver Monday by 10:30 AM.
• Saturday after 8 PM (ET) through Sunday orders - process Monday and deliver Tuesday by 10:30 AM.
FedEx GROUND shipping schedule:
• All orders - deliver within 1-5 business days.
Most items on Material Bank are in stock and can ship overnight. If a sample is not in stock, the request will be fulfilled directly by the brand within one to five business days. Look for the checkmark icon displaying on in-stock items.
Yes, Material Bank members can ship to any address, including your home, a client's office, or an alternative location. To modify your designated address from the cart, select the pencil icon next to the shipping details before you place your order. You can also add a new address directly to your Address Book, which can be found under your account menu.
No, you are not able to change the shipping address of an order after it has been submitted. If you need to change an address, you can cancel your order within 15 minutes by selecting the “Cancel” button on the Order History page. After canceling, you can quickly recreate the order by clicking “Select All”, then “Add to Cart”. Be sure to edit the address before re-submitting. If you need help, please contact us at support@materialbank.com.
Yes, Material Bank ships throughout Canada in addition to the entire contiguous United States.
No, Material Bank is not able to deliver to USPS post office boxes. All orders are shipped via FedEx, and they do not support it at this time.
From your Orders page, you will find a “Track Order” button after it is processed. If you need your tracking number sooner, please contact us at support@materialbank.com, or through the “Chat/Help?” button. Once you have your tracking number, you can use the FedEx tracking system to receive the latest info on your delivery. To note: If an item you ordered is not in stock and is being shipped directly from a brand, please contact them for shipping details.
Material Bank's University Program (UP) works hand in hand with educators in the classroom by providing access to architecture and design students during their prescribed curriculum for collaboration, study, research, and easy navigation through the complexities of material and product specification.
Schools do not need to formally sign up for our University Program, rather each student registers for an individual account with their school email address. Educators, faculty and program directors should visit the faculty page or contact us at universityprogram@materialbank.com with any additional questions.
Students are welcome to register for their membership by utilizing the "Student/Educator" option in the registration form. For membership approval, both students and faculty must register using their school-issued email.
No, the University Program is designed around curriculum study and therefore does not allow participants to sample materials. If the need for sampling presents itself, we encourage UP participants to contact Brand Partners directly via the Rep Directory for these types of requests. Bulk samples are available for participating schools. Faculty members are encouraged to inquire about our bulk sampling program by contacting us at universityprogram@materialbank.com.
Term & Conditions
The data contained herein constitutes confidential information of Material Bank, proprietary in nature. You and your organization have access to this information as a result of agreeing to the Standard Terms and Conditions detailed in your Brand Partner Agreement. These terms state this confidential information shall not be distributed or shared with others outside of your organization or with any of your affiliate companies. By proceeding, you acknowledge and agree to use the contained information exclusively as detailed in your Brand Partner Agreement’s Standard Terms and Condition.If you have any question as to the use of this data contact us at brandservices@materialbank.com.